How to make a hard reset on the HID VertX EVO V1000 Controller.

by Amanda Powell | Sep 2, 2020 | Articles, Knowledge Base

Part Numbers affected: 71000B (EVO V1000), 72000B (EVO V2000) Firmware Version: All Software Version: N/A Serial Numbers: N/A Problem: How do I reset the VertX EVO Host controller IP settings or installer password to defaults? NOTE: This solution is not applicable to...

How to do a network reset on an HID EDGE or EDGE EVO device.

by Amanda Powell | Sep 2, 2020 | HID EDGE and EDGE EVO, Knowledge Base

Disconnect power to the unit. Remove the jumper from the “Tamper” (P2) header with a pair of needle-nose pliers.Place this jumper on the P65 header on the two pins closest to the “Tamper” (P2) header.Apply power to the unit.The “System Activity” LED will become solid...

How To Control a single door from a two-door controller or two separate Access Control Systems.

by Amanda Powell | Sep 2, 2020 | Articles, Knowledge Base

Door Strike relays from separate controllers can be used to control a single door. This is not recommended but in some rare cases it makes sense e.g. using a V2000 two door HID VertX controller to control a single door with and IN and OUT reader for time and...

EDGE Solo to Host Conversion – Known Issues

by Amanda Powell | Sep 2, 2020 | HID EDGE and EDGE EVO, Knowledge Base

Please follow these steps: Solo versions 1.2.0.39 and older will only work with Internet Explorer 6, Internet Explorer 7, and FireFox 2 so be aware of what browser is being utilized when performing the upgrade.The pkg file needs to be on the computer’s hard drive...

How to fix a suspect or corrupt SQL Server database. Run this query.

by Amanda Powell | Sep 2, 2020 | Uncategorized

EXEC sp_resetstatus [AMDB] ALTER DATABASE [AMDB] SET EMERGENCY DBCC checkdb([AMDB]) ALTER DATABASE [AMDB] SET SINGLE_USER WITH ROLLBACK IMMEDIATE DBCC CheckDB ([AMDB], REPAIR_ALLOW_DATA_LOSS) ALTER DATABASE [AMDB] SET MULTI_USER *Note that in this example the database...