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CredoID OSDP Reader Configuration
CredoID Version 4.3 adds a complete new settings module to easily set up templates for ODSP readers Say goodbye to reader configuration cards that must be ordered from HID. Now the end user can set up a default template and other templates and apply them to their...
Installing HID Aero Controller and OSDP Readers
When installing the new HID Aero Controllers and modules for the first time, it can be a bit confusing regarding the RS485 interface terminations, physical connections and device addressing. The HID documentation is factual but at this stage, incomplete. Before...
How to properly use the HID Discovery Tool
If you are having problems with the HID Discovery Tool, review the following points Make sure the controller(s) and computer that is running the Discovery Tool are on the same subnet.A DHCP server or router capable of DHCP is...
How to make a hard reset on the HID VertX EVO V1000 Controller.
Part Numbers affected: 71000B (EVO V1000), 72000B (EVO V2000) Firmware Version: All Software Version: N/A Serial Numbers: N/A Problem: How do I reset the VertX EVO Host controller IP settings or installer password to defaults? NOTE: This solution is not applicable to...
How To Control a single door from a two-door controller or two separate Access Control Systems.
Door Strike relays from separate controllers can be used to control a single door. This is not recommended but in some rare cases it makes sense e.g. using a V2000 two door HID VertX controller to control a single door with and IN and OUT reader for time and...
Database
How to Fix a Suspect or Corrupt Database
Run this query: EXEC sp_resetstatus [AMDB] ALTER DATABASE [AMDB] SET EMERGENCY DBCC checkdb([AMDB]) ALTER DATABASE [AMDB] SET SINGLE_USER WITH ROLLBACK IMMEDIATE DBCC CheckDB ([AMDB], REPAIR_ALLOW_DATA_LOSS) ALTER DATABASE [AMDB] SET MULTI_USER
HID EDGE and EDGE EVO
Resolution for HWID problem with legacy EDGE E400 Controllers.
Rarily, we have experienced a Hardware ID mismatch in the unit and this identity crisis does not allow you to flash the units. To resolve the problem, utilize the setE400 (attached) utility to update the units HWID. This step may not be necessary in all instances. FTP...
How to Reset HID EDGE and EDGE EVO Controllers.
Disconnect power to the unit.Remove the jumper from the “Tamper” (P2) header with a pair of needle-nose pliers.Place this jumper on the P65 header on the two pins closest to the “Tamper” (P2) header.Apply power to the unit.The “System Activity” LED will become solid...
How to do a network reset on an HID EDGE or EDGE EVO device.
Disconnect power to the unit. Remove the jumper from the “Tamper” (P2) header with a pair of needle-nose pliers.Place this jumper on the P65 header on the two pins closest to the “Tamper” (P2) header.Apply power to the unit.The “System Activity” LED will become solid...
EDGE Solo to Host Conversion – Known Issues
Please follow these steps: Solo versions 1.2.0.39 and older will only work with Internet Explorer 6, Internet Explorer 7, and FireFox 2 so be aware of what browser is being utilized when performing the upgrade.The pkg file needs to be on the computer’s hard drive...