by Amanda Powell | Feb 8, 2021 | Articles, Knowledge Base, Recent News
When installing the new HID Aero Controllers and modules for the first time, it can be a bit confusing regarding the RS485 interface terminations, physical connections and device addressing. The HID documentation is factual but at this stage, incomplete. Before...
by Amanda Powell | Sep 19, 2020 | Articles
If you are having problems with the HID Discovery Tool, review the following points Make sure the controller(s) and computer that is running the Discovery Tool are on the same subnet.A DHCP server or router capable of DHCP is required. If there is no DHCP on the...
by Amanda Powell | Sep 2, 2020 | HID EDGE and EDGE EVO, Knowledge Base
Rarily, we have experienced a Hardware ID mismatch in the unit and this identity crisis does not allow you to flash the units. To resolve the problem, utilize the setE400 (attached) utility to update the units HWID. This step may not be necessary in all instances. FTP...
by Amanda Powell | Sep 2, 2020 | HID EDGE and EDGE EVO, Knowledge Base
Disconnect power to the unit.Remove the jumper from the “Tamper” (P2) header with a pair of needle-nose pliers.Place this jumper on the P65 header on the two pins closest to the “Tamper” (P2) header.Apply power to the unit.The “System Activity” LED will become solid...
by Amanda Powell | Sep 2, 2020 | Uncategorized
This application note describes how to upgrade firmware for HID EVO controllers. Before you start: make sure that power to device would not be interrupted during the upgrade process. Use a UPS if possible. Despite of all precautions firmware upgrade may fail. If the...
